Shipping policy

At House of Niral, we are committed to transparency and delivering your orders efficiently. Below you will find our complete shipping terms, including costs, handling times, and transit schedules.

1. Shipping Costs

  • Domestic (India): We offer Free Standard Shipping on all orders across India. There are no hidden handling fees or surprise charges at checkout.

  • International: Shipping costs for orders outside of India are calculated based on the destination country and package weight. These costs will be clearly displayed or provided via a custom invoice prior to payment.

2. Order Processing & Delivery Timelines

To provide a clear estimate of when you will receive your order, we use the following timeline:

  • Order Cutoff Time: 2:00 PM (GMT+05:30) India Standard Time (Monday – Friday).

  • Handling Time: 1 – 2 Business Days (Monday – Friday). This is the time required to process, pack, and dispatch your order from our warehouse.

  • Transit Time:

  • South India: 3 – 4 Business Days (Monday – Friday).
  • North India: 5 – 6 Business Days (Monday – Friday).
  • International: 7 – 15 Business Days (Monday – Friday), depending on the destination.

Total Estimated Delivery Time: 4 – 8 Business Days for domestic orders.

3. Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier’s website. You can monitor your shipment’s progress in real-time.

4. International Shipping

We ship worldwide. For international orders, customers may reach out to our dedicated support team to finalize shipping options:

  • Email: Support@houseofniral.com

  • WhatsApp: +91 9003476900

  • Note: International customers are responsible for any local customs duties or import taxes that may apply upon arrival in the destination country.

5. Delivery Address & Accuracy

It is the customer's responsibility to provide an accurate and complete shipping address.

  • If a package is returned to us due to an incorrect or incomplete address, the customer will be responsible for the reshipment costs.

  • We cannot redirect packages once they have been dispatched.

6. Missing or Damaged Packages

If your tracking information shows "Delivered" but you have not received your package, or if your items arrive damaged, please contact us within 48 hours at Support@houseofniral.com so we can initiate an investigation with the carrier.

7. Contact Information

Trade Name: Sakura Garments

Brand Name: House of Niral

Phone: +91 9003476900

Email: Support@houseofniral.com

Physical Address: 27 Teachers Colony, 1st Street Angeripalayam Road
Tirupur-641602, Tamilnadu, India.